GUIDE: DSWD SAP refund process

MANILA, Philippines – Following reports of families receiving more than one type of subsidy from the Social Amelioration Program (SAP), the Department of Social Welfare and Development (DSWD) explained its guidelines for the refund process for cash aid.
GUIDE: DSWD SAP refund process

Beneficiaries may refund their SAP through the cashier’s office of the agency that made the payment, which includes the barangay treasurer or municipal/city treasurer. In the case of DSWD offices, the DSWD Field Office’s (FO) cashier or collecting officer may process the refund.

The collecting office must issue an official receipt (OR) to the beneficiary making the refund, which includes the name of the payer and the amount of money being refunded.

If the refund is being made at the barangay level, remittance of the collected refund must be immediately processed to their respective municipal/city treasurer within 15 days or based on its standard protocols.

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All collections from the refunds made by SAP beneficiaries must also be reflected in the liquidation reports of local government units (LGUs) which will be submitted to DSWD within the agreed timeline.

Those who are required to refund their SAP include the following:
  • Elected and appointed government officials or personnel contracted in any National Government Agency (NGA), Government-owned and Controlled Corporation (GOCC), LGUs and GOCCs with original charter;
  • Employees in the private sector, or those in the formal economy;
  • Retired individuals who are receiving pension;
  • Families with independent financial capacity consistent with the intent of Republic Act (RA) No. 11469 or the “Bayanihan to Heal as One Act”; and
  • Beneficiaries of Pantawid Pamilyang Pilipino Program (4Ps) who already received their SAP through their cash cards and yet have also received SAP distributed by the LGUs or other NGAs such as the Department of Labor and Employment (DOLE) or the Social Security System (SSS).
  • Meanwhile, excess grants received by 4Ps beneficiaries shall be automatically deducted from their subsequent cash grants until the amount is fully adjusted or refunded.



As of June 5, the Department has reported that some 3,723 beneficiaries have returned more than P20.3 million to DSWD due to duplication of assistance received from other government agencies or ineligibility.

The beneficiaries who returned their cash assistance include 795 from Region III, 166 from CALABARZON, 10 from MIMAROPA, 54 from Region VIII, 210 from Region IX, 2,047 from Region XI, 197 from CARAGA, 236 from the National Capital Region (NCR), and eight beneficiaries who directly returned their subsidy to the DSWD Central Office.

About 179 LGUs also refunded more than P324.4 million emergency cash assistance to DSWD. The LGUs came from Regions CAR, I, II, III, CALABARZON, MIMAROPA, V, VI, VIII, IX, X, XII, CARAGA, and BARMM.

The Department will use the refunded amount for the second tranche of SAP implementation.

DSWD also lauded SAP beneficiaries who refunded their assistance for their honesty and adherence to the law.

— The Summit Express



39 Comments

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  1. Kailan po mag umpisa ang bigayan ng sap dto sa fourt distric?

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  2. Pag wala po anak totoo po ba na di qualified makakuha ng SAP?

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    Replies
    1. Not necessary po. Ang ESP-SAP ay nilikha para sa mga low-income o mahihirap na pamilya na napapabilang sa informal sector at mga pamilyang may miyembro ng bulnerableng sektor (MC 9, Series of 2020, Section VI-A).

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    2. Hi po Gud afternoon I ask ko lang po pano po kapag naka double registered sa SAP. Thankyou

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  3. Nku kht nga aq solo parents wlang trabho d mkabalik s ibang bansa kc wla process ng papers wlang nkuha kht Isa, na try q Punta brgy d dw po aq qualified kc wla I.d n dto pero yung ib binigyan, pinipili nmn nla ang mabigyan kelangan lng tlga malakas ka KY kupitan cgurado nauna pa bigyan ng form, wla aq income pero haisst wla tyo laban kng namumuno s atin brgy ay kupitan dn kawawa tlga,

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    Replies
    1. Maliban po sa DSWD, meron pa po ibang gov't agencies na nagbibigay ng tulong under ng Social Amelioration Program (SAP) implementation. Natry mo na po sa SSS or DOLE?

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  4. Wala po kami nareceived na DOLE, SSS Tapos pati sa SAP di din daw kami qualified Kasi Dapat daw may anak. Nakapagwowork po asawa ko pero bawas oras ng Pasok nya nong lockdown Di naman Ganun Kalukuhan kita nya pero bakit Di qualified makakuha pag walang anak.. Pano ung iba na walang anak na walang Wala trabaho kasi lahat nman po naapektuhan. Kahit Mapanganib nagtrabaho parin asawa ko dhil Wala kami kakainin kapag Di sya nagwork ng kasagsagan ng covid,guard po sya sa isang private establishment.

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    Replies
    1. coordinate with the local government unit (LGU)
      coordinate with the nearest DSWD Field Office
      DSWD Central Office- Operations Center 24/7 hotline 16545 and other hotline numbers here.
      email sapgrievance@dswd.gov.ph
      read SAP Frequently Asked Questions (FAQs) here: https://www.dswd.gov.ph/frequently-asked-questions-on-sap/

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    2. .. Paano poh b mag fill up nang form?

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  5. Matagal na ako sa taguig ni Isa wala akung natangap,wala nman akong trabaho nakikitira lang ako sa kapated umaasa lang ako sa kanila haisst

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  6. wala po kaming natatanggap na sup d2 sa quiapo manila arlequi st baranggay 387 zone 39. tapos po wla po akung work at may mga anak po akung pina padalaan sa probinsiya po kahit isa wla po kaming na tatanggap dito.

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  7. Hi po ako po si erick john ropal na may katanungan patungkol sa sap sa kadahilanan na magkaiba po ang number na niregister ko sa reliefagad.ph app at iba din po ang ini register kong number sa gcash account ko makatatanggap papoba ako ng ayuda mula sa inyo? Kailangan kopo ng agarang kasagutan kung maaari lang po mang yaring kontakin nyo ako sa number na ito 09499075182 maraming salamat po.

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  8. Makakatanggap po ba ako ng ayuda mula sa dswd kasi di po ako nakatanggap eh simula noon po walang wala po talaga ito po yung number ko po 09977844841 kasi umaasa po ako na makakatanggap po ako ng pera mula sa gobyerno po

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  9. wala aq natanggap sa taguig at sa security agency namin wala din kc walang nag aasikaso na hr.

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    Replies
    1. Pki check po ito mga tauhan ng st anthoy chapel sa marikina conception 2 walang natangap eduardo rodriguez at angelita ando dito po kayo reply sa analiz321@yahoo.com

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  10. ndi nman po ako maka register sir /mam

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  11. Panu po mag rehistro nag sent skin dswd Ng apps di nmn maka open Anu to lukohan?

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  12. paano po maka tanggap ng SAP ?

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  13. paano po maka tanggap ng SAP ? at kailan pa ba ? kasi dami ng post na mamimigay na daw ng 2nd wave sa SAP ito po yung number ko.. 09232245487

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  14. Hi poh makakatanggap poh ba kami n dpa nkakatanggap ng sap..09102607763slamat poh..

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  15. Ask kulang po,,nakakuha nako Ng first tranche Ng sap,,,ngaun po Hindi ako maka register sa reliefagad.ph,,Kasi diko po Alam ung sap number ko,,pano po Yun?

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  16. Paano Naman PO UNG mga Hindi talaga nabigyan ng form buntis PO ako mama ko single parent Wala Rin Lola q senior cetizen Wala Rin kami lahat Wala ni PISO since lockdown..

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  17. Hinde ko po alam ang barcode kasi hinde nman namin hawak ang papel na pinermahan namin d nman binigay sa amin pano po ako maka regesterd

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  18. Paano po kung naiwala na yung resibo paano mg register sayang naman.

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  19. Paano po yung nagregister na pero nasira po tung sim na ginamit dun pano po malalaman pag may nagtext na.

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  20. Pnu po aq mapapasama sa pangalawang ayuda.hindi po ksi aq mkakuha ng form sa Aming brgy.laging cnsabi ubos na. Single parent po aq nangangalakal lng po aq

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  21. Dito sa amin sa b618 z61 bacood sta mesa Manila pag ofw ka di daw pwede sabi ng mga chairman....akala mo nagbabayad ng buwis samantala gaming ofw kami Ang nagpapalaki ng income ng ekonomiya ng bansa..nakakainia.Lang mas priority pa Ang walang work...nasaan Ang bayaning Filipino..

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  22. 3months nko hnd nkabalik sa trabaho,wala ako nkuha ayuda,pati sa sss saka sa dole,menimum lng naman sahod ko,

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  23. Hi Sir/Ma' am, ask ko lng po pwde ko po ba ma view list of SAP beneficiary nka fill up po kmi sa form pero hindi kami nabigyan. Please advise.

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  24. Esteban s maquiling jrJune 23, 2020 at 4:02 PM

    Paano makakuha ng bar code

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  25. NAG FILL UP po ako sa reliefagad online registration form.pero ninakaw po cp ko pwede po send to new mobile number .pa reply nmn p0 at pno po nmin malalaman Kong pno nmin matanggap ang 2nd trance at kailan po ito e Released

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  26. Hi...po dyan sa mga taga dwsd bakit hindi po hindi masali yung live in partner po sa sap kasi wala ma po ako trabaho sa saudi 3 months napo ako dito no work nag hintay Repatriation nang govt.na aawa po sa live in partner ko bat yong kapit bahay namin na bigyan na abroad din parihi kami na lock down sa saudi.anu ba requiments yong una pamigay wala sa lists ngayung second waladin daw sa list

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  27. Can I return the 8000 SAP fund to the baranggay or to the city hall office?

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  28. Kilan po mamigay 2nd wave d2 sa cebu

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  29. good morning po admin...may you have a blessed morning ask q lng po sana.if isa po b aq s mga makakatngap ng second wave benificiaries??kc po nk pirma nmn po aq s form.taga cavite po aq paliparanII mabuhay 2000.00099421.ang form q almt po at sana mabigyan po linaw.

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  30. Sana magpost na dito moonwalk paranaque 2ndbatch...ibigay nyo na pera ng tao...

    ReplyDelete
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